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Privacy Policy

  1. IDENTIFICATION

    • Identity: HOTELERAS 2012 S.L.
    • VAT NUMBER: B94059250
    • Address: Av. Peirao Besada 33-35, Poio, Pontevedra
  2. INFORMATION AND CONSENT.

    By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data provided through the web page located at URL www.motelvenuscoruña.com hereinafter referred to as the “Web Site”) are processed by HOTELERAS 2012 S.L, as well as the data derived from your browsing and any other data that you may provide in the future to HOTELERAS 2012 S.L in a clear and simple way, in order to facilitate its understanding, determining freely and voluntarily if you wish to provide your personal data to HOTELERAS 2012 S.L

  3. OBLIGATION TO PROVIDE THE DATA.

    The data requested in the forms on the Website are generally mandatory (unless otherwise specified in the required field) in order to fulfill the established purposes.
    Therefore, if they are not provided or are not provided correctly, these requests cannot be met, without prejudice to the fact that you may freely view the content of the Web Site.

  4. FOR WHAT PURPOSE WILL MOTEL VENUS, S.A. PROCESS THE USER’S PERSONAL DATA?

    The personal data provided through the Website will be processed by HOTELERAS 2012 S.L in accordance with the following purposes:

    1. Data provided for reservations
      reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Manage the completion of reservations requested by the user.
      • Sending of the confirmation or documentation of the reservation made
      • In the event of giving consent to do so, the sending of commercial communications by HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    2. Information provided for
      modification and cancellation of reservations:

      • Manage requests for modification or cancellation of reservations requested by the user to HOTELERAS 2012 S.L.
      • To send you the answer to the request made to HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    3. Data provided in the contact forms and web page:

      • Manage the user’s requests for contact and information through the channels provided for this purpose in the HOTELERAS 2012 S.L. websites.
      • Handling of the request.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    4. Data provided in the reserve recovery form :

      • Sending a reminder of the reservation not completed by the user or, if applicable, of the searches performed by the user.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
  5. WHAT USER DATA WILL MOTEL HOTELERAS 2012 S.L. PROCESS?

    HOTELERAS 2012 S.L. will process the following categories of user data:

    1. Data provided for reservations
      reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Identification data: name, surname, nationality.
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services in HOTELERAS 2012 S.L: Products and services purchased or about which you show interest.
      • Stay preferences.
      • Economic, financial and insurance data
      • Other data: data provided by the interested parties themselves in the open fields or through the call made.
      • Navigation data.
    2. Information provided for modification and cancellation of reservations :

      • Identification data: name, surname, first name
      • Contact information: e-mail address, telephone number.
      • Transaction data for goods and services
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    3. Data provided in the contact forms and web page:

      • Identification data: first name, last name
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services at HOTELERAS 2012 S.L.
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    4. Data provided in the reservation recovery form:

      • Contact information: address and e-mail address.
  6. WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?

    The legitimacy of the processing of your personal data will be the following:

    1. For the
      for making reservations, both through the Website and through the contact center (email) for individual or group reservations and rooms:
      the execution of the contract between the parties. For the execution of analyses on the use of the website, the legitimate interest of HOTELERAS 2012 S.L. is the following
    2. For the
      modification and/or cancellation of your reservation
      in the execution of the contract between the parties. For the execution of analyses on the use of the website, the legitimate interest of HOTELERAS 2012 S.L. is the following
    3. For the sending of the
      contact forms and web page:
      On the consent given by the user. For the execution of analyses on the use of the website, the legitimate interest of HOTELERAS 2012 S.L. is the following
    4. For sending the booking recovery reminder : in the consent given by the user. For the execution of analyses on the use of the website, the legitimate interest of HOTELERAS 2012 S.L. is the following
    5. The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. To revoke such consent, the User may contact HOTELERAS 2012 S.L through the following channels: coruna@motel-venus.com
  7. WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

    Additionally, the data may be accessed by suppliers of HOTELERAS 2012 S.L., being such access necessary for the proper fulfillment of legal obligations and/or the purposes stated above. These suppliers will not process your data for their own purposes that have not been previously informed by HOTELERAS 2012 S.L.

  8. INTERNATIONAL DATA TRANSFERS

    No international data transfers are made.

  9. PRESERVATION OF DATA

    Your data will be kept for the following periods:

    1. Data provided for the reservations, both through the Web Site and through the contact center (email) for individual or group reservations and rooms: will be kept during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    2. Information provided for
      modification and cancellation of reservations:
      Will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    3. Data provided in the contact forms
      contact forms and web page:
      will be retained for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.
  10. RESPONSIBILITY OF THE USER.

    The user:

    • You guarantee that you are over eighteen (18) years of age and that the information you provide to HOTELERAS 2012 S.L. is true, accurate, complete and up to date. To this effect, the user is responsible for the veracity of all the data he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
    • You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. You also guarantee that you have obtained your authorization to provide your data to HOTELERAS 2012 S.L. for the aforementioned purposes.
    • You will be responsible for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this may cause to HOTELERAS 2012 S.L. or third parties.
  11. EXERCISE OF RIGHTS.

    The user may send a letter to HOTELERAS 2012 S.L, to the address indicated in the heading of this Policy, or by e-mail to the address coruna@motel-venus.com attaching a photocopy of his/her identity document, at any time and free of charge, in order to:

    • To revoke the consents granted.
    • Obtain confirmation as to whether or not HOTELERAS 2012 S.L. is processing personal data concerning the user.
    • Access to your personal data.
    • Rectify inaccurate or incomplete data.
    • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
    • Obtain from HOTELERAS 2012 S.L. the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
    • Request the portability of the data provided by the User in those cases provided for in the regulations.
    • File a complaint regarding the protection of his/her personal data before the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid, when the data subject considers that HOTELERAS 2012 S.L has violated the rights that are recognized by the applicable data protection regulations.
  12. HOTELERAS 2012 S.L will treat the user’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

Privacy Policy

  1. IDENTIFICATION

    • Identity: HOTELERAS 2012 S.L.
    • VAT NUMBER: B94059250
    • Address: Av. Peirao Besada 33-35, Poio, Pontevedra
  2. INFORMATION AND CONSENT.

    By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data provided through the web page located at URL www.motelvenuscoruña.com (hereinafter referred to as the “Website”) are processed by HOTELERAS 2012 S.L, as well as the data derived from your browsing and any other data that you may provide in the future to HOTELERAS 2012 S.L in a clear and simple way, in order to facilitate its understanding, determining freely and voluntarily if you wish to provide your personal data to HOTELERAS 2012 S.L

  3. OBLIGATION TO PROVIDE THE DATA.

    The data requested in the forms on the Website are generally mandatory (unless otherwise specified in the required field) in order to fulfill the established purposes.
    Therefore, if they are not provided or are not provided correctly, these requests cannot be met, without prejudice to the fact that you may freely view the content of the Web Site.

  4. FOR WHAT PURPOSE WILL MOTEL VENUS, S.A. PROCESS THE USER’S PERSONAL DATA?

    The personal data provided through the Website will be processed by HOTELERAS 2012 S.L in accordance with the following purposes:

    1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Manage the completion of reservations requested by the user.
      • Sending of the confirmation or documentation of the reservation made
      • In the event of giving consent to do so, the sending of commercial communications by HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    2. Information provided for  modification and cancellation of reservations:

      • Manage requests for modification or cancellation of reservations requested by the user to HOTELERAS 2012 S.L.
      • To send you the answer to the request made to HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    3. Data provided in the contact forms and web page:

      • Manage the user’s requests for contact and information through the channels provided for this purpose on the websites of HOTELERAS 2012 S.L.
      • Handling of the request raised.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    4. Data provided in the form of reserves recovery :

      • Sending a reminder of the reservation not completed by the user or, if applicable, of the searches performed by the user.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
  5. WHAT USER DATA WILL MOTEL HOTELERAS 2012 S.L. PROCESS?

    HOTELERAS 2012 S.L will process the following categories of user data:

    1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Identification data: name, surname, nationality.
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services in HOTELERAS 2012 S.L: Products and services purchased or about which you show interest.
      • Stay preferences.
      • Economic, financial and insurance data
      • Other data: data provided by the interested parties themselves in the open fields or through the call made.
      • Navigation data.
    2. Data provided for the modification and cancellation of reservations :

      • Identification data: name, surname, first name
      • Contact information: e-mail address, telephone number.
      • Transaction data for goods and services
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    3. Data provided in the contact forms and web page:

      • Identification data: first name, last name
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services in HOTELERAS 2012 S.L.
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    4. Data provided in the form reservation recovery:

      • Contact information: address and e-mail address.
  6. WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?

    The legitimacy of the processing of your personal data will be the following:

    1. For the  making reservations, both through the Web Site and through the contact center (email) for individual or group reservations and rooms:  the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    2. For the  modification and/or cancellation of your reservation  in the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    3. For the shipment of the  contact forms and web page:  on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    4. To send the reminder of booking recovery: on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    5. The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. In order to revoke such consent, the User may contact HOTELERAS 2012 S.L through the following channels: coruna@motel-venus.com
  7. WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

    In addition, the data may be accessible by providers of HOTELERAS 2012 S.L., such access being necessary for the proper fulfillment of legal obligations and/or the aforementioned purposes. These suppliers will not process your data for purposes of their own that have not been previously informed by HOTELERAS 2012 S.L

  8. INTERNATIONAL DATA TRANSFERS

    No international data transfers are made.

  9. PRESERVATION OF DATA

    Your data will be kept for the following periods:

    1. Data provided for the  reservations, both through the Website and through the contact center (email) for individual or group reservations and rooms:  will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    2. Information provided for  modification and cancellation of reservations:  Will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    3. Data provided in the contact forms  contact forms and web page:  will be retained for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.
  10. RESPONSIBILITY OF THE USER.

    The user:

    • You warrant that you are eighteen (18) years of age or older and that the information you provide to HOTELERAS 2012 S.L are true, accurate, complete and up to date. To this effect, the user is responsible for the veracity of all the data he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
    • You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. It also guarantees that it has obtained your authorization to provide your data to HOTELERAS 2012 S.L for the aforementioned purposes.
    • You will be responsible for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this may cause to HOTELERAS 2012 S.L or to third parties.
  11. EXERCISE OF RIGHTS.

    The user may send a letter to HOTELERAS 2012 S.L, to the address indicated in the heading of this Policy, or by e-mail to the address coruna@motel-venus.com attaching a photocopy of his/her identity document, at any time and free of charge, in order to:

    • To revoke the consents granted.
    • Obtain confirmation as to whether or not HOTELERAS 2012 S.L is processing personal data concerning the user.
    • Access to your personal data.
    • Rectify inaccurate or incomplete data.
    • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
    • Obtain from HOTELERAS 2012 S.L the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
    • Request the portability of the data provided by the User in those cases provided for in the regulations.
    • File a complaint regarding the protection of his/her personal data before the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid, when the data subject considers that HOTELERAS 2012 S.L has violated the rights that are recognized by the applicable regulations on data protection.
  12.  

    HOTELERAS 2012 S.L will treat the user’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

Privacy Policy

  1. IDENTIFICATION

    • Identity: HOTELERAS 2012 S.L.
    • VAT NUMBER: B94059250
    • Address: Av. Peirao Besada 33-35, Poio, Pontevedra
  2. INFORMATION AND CONSENT.

    By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data provided through the web page located at URL www.motelvenuscoruña.com hereinafter referred to as the “Web Site”) are processed by HOTELERAS 2012 S.L, as well as the data derived from your browsing and any other data that you may provide in the future to HOTELERAS 2012 S.L in a clear and simple way, in order to facilitate its understanding, determining freely and voluntarily if you wish to provide your personal data to HOTELERAS 2012 S.L

  3. OBLIGATION TO PROVIDE THE DATA.

    The data requested in the forms of the Web Site are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes.
    Therefore, if they are not provided or are not provided correctly, these requests cannot be met, without prejudice to the fact that you may freely view the content of the Web Site.

  4. FOR WHAT PURPOSE WILL MOTEL VENUS, S.A. PROCESS THE USER’S PERSONAL DATA?

    The personal data provided through the Website will be processed by HOTELERAS 2012 S.L in accordance with the following purposes:

    1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Manage the completion of reservations requested by the user.
      • Sending of the confirmation or documentation of the reservation made
      • In the event of giving consent to do so, the sending of commercial communications by HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    2. Information provided for  modification and cancellation of reservations:

      • Manage requests for modification or cancellation of reservations requested by the user to HOTELERAS 2012 S.L.
      • To send you the answer to the request made to HOTELERAS 2012 S.L.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    3. Data provided in the contact forms and web page:

      • Manage the user’s requests for contact and information through the channels provided for this purpose on the websites of HOTELERAS 2012 S.L.
      • Handling of the request.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
    4. Data provided in the form of reserves recovery :

      • Sending a reminder of the reservation not completed by the user or, if applicable, of the searches performed by the user.
      • Perform analysis on the use of the Web Site and check the preferences and behavior of users.
  5. WHAT USER DATA WILL MOTEL HOTELERAS 2012 S.L. PROCESS?

    HOTELERAS 2012 S.L will process the following categories of user data:

    1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

      • Identification data: name, surname, nationality.
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services in HOTELERAS 2012 S.L: Products and services purchased or about which you show interest.
      • Stay preferences.
      • Economic, financial and insurance data
      • Other data: data provided by the interested parties themselves in the open fields or through the call made.
      • Navigation data.
    2. Data provided for the modification and cancellation of reservations :

      • Identification data: name, surname, first name
      • Contact information: e-mail address, telephone number.
      • Transaction data for goods and services
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    3. Data provided in the contact forms and web page:

      • Identification data: first name, last name
      • Contact information: e-mail address, telephone number.
      • Transaction data of goods and services in HOTELERAS 2012 S.L.
      • Economic, financial and insurance data.
      • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
      • Navigation data.
    4. Data provided in the form reservation recovery:

      • Contact information: address and e-mail address.
  6. WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?

    The legitimacy of the processing of your personal data will be the following:

    1. For the  making reservations, both through the Website and through the contact center (email) for individual or group reservations and rooms:  the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    2. For the  modification and/or cancellation of your reservation  in the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    3. For the shipment of the  contact forms and web page:  on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    4. To send the reminder of booking recovery: on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of HOTELERAS 2012 S.L
    5. The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. In order to revoke such consent, the User may contact HOTELERAS 2012 S.L through the following channels: coruna@motel-venus.com
  7. WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

    In addition, the data may be accessible by providers of HOTELERAS 2012 S.L., such access being necessary for the proper fulfillment of legal obligations and/or the aforementioned purposes. These suppliers will not process your data for purposes of their own that have not been previously informed by HOTELERAS 2012 S.L

  8. INTERNATIONAL DATA TRANSFERS

    No international data transfers are made.

  9. PRESERVATION OF DATA

    Your data will be kept for the following periods:

    1. Data provided for the  reservations, both through the Website and through the contact center (email) for individual or group reservations and rooms:  will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    2. Information provided for  modification and cancellation of reservations:  Will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
    3. Data provided in the contact forms  contact forms and web page:  will be retained for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.
  10. RESPONSIBILITY OF THE USER.

    The user:

    • You warrant that you are eighteen (18) years of age or older and that the information you provide to HOTELERAS 2012 S.L are true, accurate, complete and up to date. To this effect, the user is responsible for the veracity of all the data he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
    • You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. It also guarantees that it has obtained your authorization to provide your data to HOTELERAS 2012 S.L for the aforementioned purposes.
    • You will be responsible for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this may cause to HOTELERAS 2012 S.L or to third parties.
  11. EXERCISE OF RIGHTS.

    The user may send a letter to HOTELERAS 2012 S.L, to the address indicated in the heading of this Policy, or by e-mail to the address coruna@motel-venus.com attaching a photocopy of his/her identity document, at any time and free of charge, in order to:

    • To revoke the consents granted.
    • Obtain confirmation as to whether or not HOTELERAS 2012 S.L is processing personal data concerning the user.
    • Access to your personal data.
    • Rectify inaccurate or incomplete data.
    • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
    • Obtain from HOTELERAS 2012 S.L the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
    • Request the portability of the data provided by the User in those cases provided for in the regulations.
    • File a complaint regarding the protection of his/her personal data before the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid, when the data subject considers that HOTELERAS 2012 S.L has violated the rights that are recognized by the applicable regulations on data protection.
  12.  

    HOTELERAS 2012 S.L will treat the user’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.